Blog
Insights, tips, and best practices for customer engagement and communication.
June 4, 2026
Why Your SMS and WhatsApp Campaigns Underperform After the Click
SMS and WhatsApp campaigns can generate attention fast. You launch a campaign, see healthy click activity, maybe even stronger engagement than email o...
May 26, 2026
How to Collect Proper Customer Consent for Messaging.
Before sending SMS or WhatsApp messages to customers, businesses need one important thing: proper customer consent. Without consent, messages can feel...
May 19, 2026
How to Avoid Spam Filters and Improve SMS and WhatsApp Deliverability
Smart Messaging Strategies for Better Customer Engagement Businesses today rely heavily on SMS, WhatsApp, and RCS messaging to communicate with custom...
December 31, 2022
Tracksend Year in Review (2022)
We are approaching the end of 2022, as our key stakeholder sharing our journey, reflections and the future outlook is important to us seeing you are v...
November 23, 2020
Why SMS Marketing Fail to Lead to Growth
So you have been told of the great opportunities SMS brings to your business, how easy it is to create and send campaigns and how much profit you coul...
November 16, 2020
How to Grow Customer Engagement with SMS
We will be walking through increasing customer engagement with SMS in your business. SMS communications seem very basic but it is a powerful tool to d...
November 9, 2020
Top SMS marketing trends in 2020
With the rise of mobile usage, a new channel of communication has emerged from the ashes. Text messaging has grown to be a popular and effective marke...
November 2, 2020
How to Reduce Churn Rate with SMS
The major aim of a business is to continue providing value for its customers, you see them alway innovating in order to remain ahead of the curve. Why...
October 27, 2020
What is SMS Marketing?
What is SMS Marketing? SMS marketing is also known as short message service marketing or text message marketing (bitesms.com). It is a method and tech...
July 1, 2020
REPEAT CUSTOMERS SPEND MORE
According to the survey reports of small businesses analyzed by BIA/Kelsey “More than 50% of their annual revenues were generated from repeat cu...